"Adams, Gavin" <[EMAIL PROTECTED]>
Sent by: [EMAIL PROTECTED]

01/08/2004 06:55 AM
Please respond to asterisk-users

       
        To:        <[EMAIL PROTECTED]>
        cc:        
        Subject:        RE: [Asterisk-Users] PRI D Channel and Caller-ID issue......



> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:asterisk-users-
> [EMAIL PROTECTED] On Behalf Of Ryan Tucker
>
> On Wed, 7 Jan 2004 [EMAIL PROTECTED] wrote:
> > delivered in the D Channel setup message.  If a call comes to our
switch
> > from off-network, i.e. the LEC, long distance, or a cellular
provider,
> > only the caller number is sent in the setup message.  We've found
out
> that
> > the caller name information is sent but in a later D channel
message,
> not
> > the setup.
> >
> > Is there a way to have Asterisk gather that information from
subsequent
> > messages?
>
> Hmm... we have a similar situation.  Where do you need the data?  I've
> noticed that it does end up there in time for voicemail notifications
and
> writing the CDR out, but not in time to ring SIP endpoints.
>
> Does it show up on a show channel?  -rt

Mark answered this a couple days ago for me. Do a "pri debug span" and
see if the caller name is in a FACILITY message. If so, Steve's comment
about adding a Wait(1) as the first priority for the incoming call will
work.

Regards,

--- Gavin

___________________________________________________________________________
Gavin, Steve, and Ryan,

I wanted to thank you; that 1 second delay on the incoming call fixed the issue.  I did the PRI debug like you suggested and found that the D-channel adds a FACILITY message type (with caller name included) if the call is from outside our switch.  If the call is inside the network, the D Channel puts the caller name in the SETUP message.  It must have something to do with off-net calls dipping to remote databases for that information.  We have our switch set to not dip to SS7 if the call is inside our switch.

Again, thanks.  Chalk this up as another satisfied Asterisk list user!

chris
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