You could make the agent "busy" with this kind of logic exten => 2000,1,Answer exten => 2000,2,SetMusicOnHold(default) exten => 2000,n,WaitMusicOnHold(300) exten => 2000,n,Background(vm-goodbye) exten => 2000,n,Hangup
This would let the agent play MOH back to his/her self for 5 minutes and tie up the extension. If they come back more quickly, just hang up and be available again. -----Original Message----- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of "ROQUÉ, Francisco Emiliano" Sent: Monday, April 13, 2009 10:27 AM To: asterisk-users@lists.digium.com Subject: Re: [asterisk-users] Agents on asterisk Thanks James. I read it. But the cmd PauseQueueMember must be executed from an extension. As soon as the agent logged in, asterisk does not recognize the dtmf. There can be an alternative solution? Regards Francisco james.coll...@xtratelecom.es wrote: > You can use the PauseQueueMember command. > > http://www.voip-info.org/wiki/view/Asterisk+cmd+PauseQueueMember > > Saludos, > -James > > ROQUÉ, Francisco Emiliano wrote: >> Hi! I have a question about agents in asterisk. >> >> In first place, agent login to asterisk (from the telephone) >> >> The question is: >> >> Can an agent take a break (using a function *(some number)) from the >> phone? >> >> Thanks to all >> >> Regards >> >> > > _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
