----- "Scott Gifford" <sgiff...@suspectclass.com> wrote: > The CDR information contains the entire > duration of the call as billable seconds, including time spent > waiting > in the queue. I would like the billable seconds to only include the > time spent actually talking to an agent.
You're absolutely right -- the CDR information is for the entire call. Instead, look at the queue log (typically written to /var/log/asterisk/queue_log). It will tell you most (if not all) of the information you need for creating call queue reports. --- Jared Smith Training Manager Digium, Inc. _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
