just drop it! it is for them to iron out! and for the record, I received my order within a week of placing the order.....
-----Original Message-----
From: admin [mailto:[EMAIL PROTECTED]
Sent: Sat 1/10/2004 3:23 PM
To: [EMAIL PROTECTED]
Cc:
Subject: Re: [Asterisk-Users] Chagres Technologies, Inc
Sorry, but how can you ID his inbound packets?
----- Original Message -----
From: "admin" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Saturday, January 10, 2004 3:17 PM
Subject: Re: [Asterisk-Users] Chagres Technologies, Inc
> Just refund the guy his money...
> ----- Original Message -----
> From: " John Brown (CV)" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Saturday, January 10, 2004 2:46 PM
> Subject: Re: [Asterisk-Users] Chagres Technologies, Inc
>
>
> > For the list,
> >
> > Mike received a partial order shipped 15-Dec, SN ending 4CD8.
> >
> > Mike received email replies on 3-Dec and 17-Dec advising him
> > on his order.
> >
> > Mike ack'd those emails.
> >
> > This is the first time we have heard anything (phone calls or email)
> > from Mike since 17-Dec. Our CDR and SMTP logs show no inbound packets
> > or calls.
> >
> > Mike has been sent a private email and has been advised that
> > we will be issuing him a refund on product not received.
> >
> > I can only say that there is a human that answers the phones
> > at Chagres M-F 9-5 MDT (GMT-7).
> >
> > I think I'll change the Auto-Attendent so that it says
> > "For a Human press 0", instead of "To reach an operator
> > press 0". Most people don't seem to press 0....
> >
> > for order status: orders AT chagres dot net,
> >
> > or call +1 505 830 1200 and please do leave good
> > information (name, phone number, what you ordered)
> > we don't always receive enough info to respond back
> > (missing phone numbers or complete names are common)
> >
> > If you have any issue you can call my direct number at
> > +1 505 998 0567. Thats my desk, ring it.
> >
> > cheers,
> >
> > john
> >
> > On Sat, Jan 10, 2004 at 12:08:14PM -0600, mikeu wrote:
> > > My experience has been one of unresponsiveness to my e-mails. I have
> > > ordered and received devices from other providers in the time I have
> been
> > > waiting for Chagres. As of now, based on my experiences and those of
> others
> > > that I have heard from I would highly recommend avoiding Chagres and
Mr.
> > > Brown. All I want now is a refund.
> > >
> > > Mike
> > >
> > >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED] On Behalf Of Olle E.
> > > Johansson
> > > Sent: Saturday, January 10, 2004 3:22 AM
> > > To: [EMAIL PROTECTED]
> > > Subject: Re: [Asterisk-Users] Chagres Technologies, Inc
> > >
> > > Mail John Brown at Chagres. [EMAIL PROTECTED]
> > >
> > > He usually responds quickly and I get information about where my
> products
> > > are.
> > > Yes, I also have rest orders, but I have acceptable responses on why
and
> > > when
> > > they are expected to arrive in this snowy winterland...
> > >
> > > /O
> > >
> > > _______________________________________________
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> > > [EMAIL PROTECTED]
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