I've got multiple satellite office all linked back to the main office via VPN. Each office has their own asterisk server which registers back to the main office's Asterisk server. Each office also has a 1Mb downstream / 384k - 768k upstream connection. The branches are using Speex for their connections back to the main office. The issue I'm having is that there are times that I need to VNC in to machines at the various offices for tech support while the user is also on the phone. Unfortunately the VNC connection apparently takes priority and makes it impossible for me to understand anything the person on the phone is saying, although they can still hear me fine.
Our Main office uses a Cisco PIX 506 for the main firewall and VPN concentrator. Each branch office used a Cisco 1700 series router with IPSec enabled in the IOS. Is there any sort of QoS I can turn on on the main router or the branch routers to make sure the voice quality takes precedence over the VNC? (Any example configs would be greatly appreciated) Would I be better off routing the voice packets over the internet rather than the VPN, and could I safely do that without exposing the asterisk boxes to unnecessary security risks? (At present all of our asterisk boxes are behind the firewalls and only talk to each other over the VPN. All PSTN connection is done through TDM boards so they have no direct exposure to the internet.) Thanks, Brent Davidson _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users