Hi All, A couple of customers called complaining that folks were dialing into their PBX trying to use the Directory to locate users, from a Blackberry, and getting frustrated due to the incompatibility of dialing alpha characters on the the qwerty keyboard and not getting through.
The issue of course is the Directory application only recognizes numeric digit tones, not alpha characters (not sure is there is actually tones generated when the alpha characters are pressed, it just doesn't work). Anyhow, on the Blackberry, when you hold down the Alt key and press the alpha character, the device sends out the correct digit tone associated with that character, like on a regular phone keypad. That is how folks can use a Blackberry effectively with the PBX Directory application. Hope this helps. JR -- JR Richardson Engineering for the Masses _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users