More info on my dropped call issue:
Here is a report on a dropped call from today:
Call Started echoing then cut out
Stats From the 7960 Stats Screen:
RxCnt:011853
TxCnt:010204
MaxJtr: 762
RxLost:0000
So, now I am starting to suspect that I have this problem:
http://www.trixbox.org/forums/trixbox-forums/open-discussion/trixbox-ce-2-4-2-cisco-7960-7940-receiving-audio-drop-during-c
Any suggestions?
Mark
On Jul 10, 2009, at 2:45 PM, Steve Totaro wrote:
DSS?
Ask them what other signaling they can support.
I would escalate every day if I were you. It is the only way to get
things done. Get it to the top and be mad, even if you are not.
When fixed, PRAISE everyone from top to bottom.
A level one tech will say "Ah you are using Asterisk, we don't
support that", or "Sorry, our switch cannot do 5ESS (when it can but
takes a bit of work).
Thanks,
Steve Totaro
On Fri, Jul 10, 2009 at 2:24 PM, Mark Engelhardt <ma...@intuitiveengineering.com
> wrote:
Conner,
I contacted my telco and they report they have a:
"EWSD Siemens Central Office"
Which does not support 5ess
Any other way around this? How did you determine changing to 5ess
would fix your problem?
Mark
On Jul 10, 2009, at 12:15 PM, Connor Spiess wrote:
> We had the same problem using a Digium T1 card. We switched the
> coding to from NI2 to 5ess and we haven't dropped a call since.
> You will have to check with your service provider to see if they do
> 5ess.
>
> Connor Spiess
> Network Specialist
>
>
> -----Original Message-----
> From: Mark Engelhardt [mailto:ma...@intuitiveengineering.com]
> Sent: Friday, July 10, 2009 10:58 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: [asterisk-users] Dropped Call Problem -- Looking for ideas
> and a consultant.
>
> Hello Everyone.
>
> We have:
>
> Asterisk 1.4.21.2
> zaptel-1.4.11
> libpri-1.4.5
> Sangoma A101D Connected to a PRI
> Cicso 7960G phones (About 30 of them)
>
> We have a problem with dropped calls that has going on for a long
> time. We get up to 5 dropped calls on a bad day. They all seem to
be
> incoming calls.
>
> I have a recording of what my users report a dropped call sounds
like
> right before it drops
>
> http://www.stepawayfromthecomputer.com/drop.wav
>
> Please have a listen to the recording and tell me what you think it
> means
>
> I am looking for any ideas as to what I should do to track this
down.
> I would love a lead on a good consultant who can help fix this.
>
> Mark
>
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+18887771888 (Toll Free)
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