Jerry Geis wrote:
The PBX guy "seems" to always complain about how he has MANY options
and thats not enough information...
What else am I supposed to supply this person. Are they not the PBX
expert?...
Anyway as example. the last customer I told the above information. He
set up the PBX
and I can make 4 digit calls successfully, 7 digit and long distance are
not successful.
They are hitting some error condition that the call is going to the
switch board.
So the connection is working just not completely working.
This is connecting to a nortel 1000 pbx.
I dont know anything about a nortel switch to them what to change.
What should I be supplying to these PBX guys to get the installs going
smoother and quicker?
I have connected my Nortel Meridian to * via PRI successfully(?).
Nortel has what is called BARS/NARS. The ability to dial numbers to
access certain routes is based on the Network Class of Service (NCOS) of
a telephone or trunk. I would suspect that the user has the trunk set
with a NCOS to low to access the outbound routes. Also, tandem calls
from the Tie line to the outside trunks will need to dial the proper
access code to activate BARS/NARS. (Ie. If a Nortel user needs to dial
9, so does the call from the tie trunk.)
There is also the option, instead of using the BARS/NARS access code,
the tie can use the route access code (ACOD) directly.
As far as the PRI setup, I have found that I prefer QSIG (if the Nortel
system release supports it) because if will properly pass all the CLID
info between systems, NI2 did not.
I hope this helps.
Dale
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