On Thu, 16 Jul 2009, Don Kelly wrote: > Changing toll-free RespOrgs (Responsible Organizations) is different from > number portability. > > That said, the owner of a toll-free number has the right to change RespOrgs, > so the question is "Who is the owner?"
The "owner" in this case is "CallSource" (www.callsource.com). Funny enough, it looks a lot like the kind of stuff you do, Don ;) So I guess my disconnect is that a party can "own" an 800 number, but have it routed by the RespOrg of their choice? In this case my client must be renting the 800 number from CallSource, and they are the actual owner, so are refusing to let it go. Does that sound right? > > Has your customer been buying simple toll-free service and owned the number > all along, or are they buying some sort of enhanced service and the provider > owns the number? I assumed it was simple 800 service (and in fact at first they told me it was AT&T they were getting the service from). It seems that this is actually something enhanced. Cheers, j Yes, someone can "own" a number and transfer service from one RespOrg to another to save a few bucks or get better or different service. If your client originally got the number from CallSource, it probably belongs to CallSource. If they got it from someone else and transferred to CallSource they would have a different argument. At www.callsource.com/services/numbers.php CallSource says "Own your tracking numbers. CallSource is one of the few call tracking vendors that will transfer permanent ownership of numbers to you." I think the reasonable person would rely on this statement and not expect they would want three-years' payment for it. Does your customer have their original contract? --Don _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
