On Tue, 2009-08-25 at 16:28 +0200, harry R wrote: > Hi > > Someone may give me an example of followme() application using in a > dialplan (including what to configure in followme.conf) ? > I use asterisk 1.6.1 so if your example can match to that release it's > will be wonderfull. <snip> We are using followme on 1.6.1 with the slight complication that we are a multi-tenant environment. Since we have clients with the same extension numbers living in different contexts, we cannot directly map extensions to followme definitions. Here's how we handled it.
In followme.conf (actually in included files - one per client), we have definitions using a globally unique identifier per user, e.g., [1234561] ; John Sullivan context=zx400 number=>12345678901,30 number=>12345678902,36 The call to followme is initiated as part of our basic call handling macro: [macro-common] ; ARG1 = extension to dial ; ARG2 = extension for voice mail ; ARG3 = context for voice mail ; ARG4 = extension for followme (optional) ; ARG5 = Timeout is seconds until voice mail / followme (optional - defaults to 24) exten => s,1,Set(TM=${IF(${ISNULL(${ARG5})}?24:${ARG5})}) exten => s,n,Dial(${ARG1},${TM}) exten => s,n,Wait(0.5) exten => s,n,Goto(s-${DIALSTATUS},1) exten => s-NOANSWER,1,GotoIf($[${ISNULL(${ARG4})}]?vm) exten => s-NOANSWER,n,background(custom/ImSorry) exten => s-NOANSWER,n,background(custom/Silence-0.25) exten => s-NOANSWER,n,background(custom/No1AtXten) exten => s-NOANSWER,n,background(custom/Silence-0.5) exten => s-NOANSWER,n,background(custom/Press${ARG2}) ;exten => s-NOANSWER,n,background(custom/Silence-0.25) exten => s-NOANSWER,n,background(custom/4VoiceMail) exten => s-NOANSWER,n,background(custom/Silence-0.5) exten => s-NOANSWER,n,background(custom/Press${ARG4}) exten => s-NOANSWER,n,background(custom/Silence-0.25) exten => s-NOANSWER,n,background(custom/TryToFindPerson) exten => s-NOANSWER,n,WaitExten(5) exten => s-NOANSWER,n(vm),Voicemail(${macro_ext...@${arg3},u) exten => s-BUSY,1,Voicemail(${macro_ext...@${arg3},b) exten => _s-.,1,Goto(s-NOANSWER,1) where they press some key for voice mail and another key to have the system "try to find" the person, i.e., followme. This key choice is then handled in the originating context: exten => 2,1,GotoIf(${ISNULL(${FM})}?i,1) exten => 2,n,FollowMe(${FM},san) exten => 2,n,Goto(1,1) where we first check to make sure it was a hand-off from the macro and not a misdialed, invalid extension. FM is a variable set to track the globally unique followme identifier. Here is a sample user's extension definition showing how we set the identifier: ; John Sullivan exten => xxx,1,Set(__VM=312) ; VoiceMail ID exten => xxx,n,Set(__FM=100001) ; Followme ID exten => xxx,n,Macro(common,SIP/jasiii,1,zx400,2) exten => 8xxx,1,VoiceMail(x...@zx400) exten => 7xxx,1,VoiceMailMain(x...@zx400) exten => 7xxx,n,Hangup() I realize that's a somewhat complicated example and, as we are very new to asterisk, any critiques and improvements are welcome. In summary: 1. We defined a followme for a user with a unique ID - in many cases this can be the extension 2. Our busy / not-available routine offers an option for followme, traps this number as an extension just like an automated attendant 3. Checks to make sure that extension was not an accident, e.g., if the number pressed for followme is "2", we don't want people landing in followme because they dialed 2 from the main auto-attendant if they happen to be in the same context 4. Call followme by passing it the unique ID and any options Hope this helps. Again, bear in mind that we are new to this so if someone suggests a better way, they are probably right :-) - John -- John A. Sullivan III Open Source Development Corporation +1 207-985-7880 jsulli...@opensourcedevel.com http://www.spiritualoutreach.com Making Christianity intelligible to secular society _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users