In relation to our CRM-system I'd like to send a query to asterisk who is extension xxx talking to.
When the operator enters the page with customer data, the crm should send a query to asterisk, to get the cli of the call the operator is having. If the number is matching the customers number in crm, a record will be made, if it is not, a popup "Are you talking with this customer now?", if confirmed, the number will be recorded in the crm. Can asterisk answer this question? I've tried using sip show channels and sip show peer, but the cli is not in an obvious place. Is it better done by parsing logfile or storing numbers in the internal database from the dialplan? Leif _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
