We are running Asterisk 1.4 and need some help to determine how (if) * supports 3 party warm
transfers. I've searched quite a bit and all I can find is information on "attended
transfers". What we are looking for is: (1) external inbound call A comes to *
extension B, caller A is placed on hold and extension B calls external third party C. After
explaining caller A issue to Party C, *Ext B brings Caller A onto the call and introduces A
to C. After the into,* ext B then drops off the call while A & C continue the call. Any
help would be appreciated.
Thanks Much,
Jeff Johnson
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Lee, John (Sydney) escribió:
I don't think this can be done.
In your scenario, B is effectively the host and if B drops the line, both A and
C will be dropped off as well.
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From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Jeff Johnson
Sent: Monday, 12 October 2009 2:25 PM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] How to do a 3 party Warm Transfer in Asteriks 1.4
The built-in attended transfer asterisk has, works OK and won't drop the
entire call when B hangs up to complete the attended transfer (with the
* key). On the asterisk attended transfer, B calls C to explain the A
issue (while A waits with MoH) and then hangs up (with the * key) to
complete the attended transfer leaving A and C connected, but the part
where you want all three talking do to the "warm" introduction cannot be
done, unless you use a Meetme conference to put all of them on the same
conversation.
There may be some applications that do this without the need of a Meetme
conference, maybe someone else can enlighten us.
Cheers,
--
Ing. Miguel Molina
Grupo de Tecnología
Millenium Phone Center
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