----- "Steve Edwards" <asterisk....@sedwards.com> wrote: > > ----- "Steve Edwards" <asterisk....@sedwards.com> wrote: > >> > >> 42[:1] > >> > >> (The fact that you ask such a generic question implies you have a > high > >> probability of failure. You should hire somebody with a bit more > clue > >> and learn from them.) > > On Thu, 15 Oct 2009, Tim Nelson wrote: > > > Ignoring unhelpful snobbish remarks from the peanut gallery... > > Really? Seriously? > > Maybe facetious and direct, but not intended to be snobbish or > unhelpful. > > > Your ratio will depend largely on the usage by your users. In a busy > > > contact center where your users/agents will be on calls nearly 100% > of > > the time, your ratio will need to be closer to 1:1. However, if the > > > installation is for a school where most of the staff (teachers) are > > > instructing in the classroom or otherwise away from their desks, you > can > > get by with a higher ratio like 4:1. > > Assuming the OP meant "how many PSTN lines (incoming and outgoing) for > > every x SIP users" (and that you meant 1:4), without knowing the > application, 42:1 (or 1:42) is just as relevant as 1:1 or 1:4. > > (As a parent, if 25% of the teachers are yakking to somebody > off-campus, > I'd raise holy hell.) > > > As always, you build your system with room for expansion in the > event > > you need additional resource availability. Also, ensure your > > customer/client understands the limitations of the number > simultaneous > > calls. If you don't tell them and they find out the hard way, you'll > be > > in a world of hurt. > > Without the guidance of someone who has been down the road before, he > is > likely to hit every pothole. > > I still think hiring some talent to either "do the job" or "mentor" > the OP > is the most helpful advice I could give. >
I'm certainly not saying the OP couldn't use some experienced help or consultation, I just thought the message came across as 'Go away NEWB we don't want to help'. Also, it seems rather apparent your choice of "42" is related more to http://en.wikipedia.org/wiki/42_(number)#In_The_Hitchhiker.27s_Guide_to_the_Galaxy than it is to channel ratios... While certainly amusing, it is not helpful. Anyways, it's just a mailing list, just software, just one's and zero's. Moving along... :-) --Tim _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
