"C. Chad Wallace" <cwall...@lodgingcompany.com> writes: > It would only be trying one agent at a time for each waiting queue > member...
Would it? Almost all our queues are on a ringall strategy. > I don't know how expensive it is to open and close a Local channel and > do a DB lookup, but I wouldn't expect it to be a real problem. You are > at least avoiding multiple calls out to the cellular network. Not that expensive, but still a bit of a waste when done every couple of seconds. Especially if multiple agents are unavailable. > Also, if there is another agent available, the caller would be connected > immediately, and it wouldn't have to make any more attempts. With the > Wait() solution, that caller would be waiting for 30 seconds regardless > of whether there's anyone else available. This bit is solved by the ringall strategy. > Of course, I don't know your business case, so you'll have to decide > which of the two problems is worse. I'm fairly happy with the Wait(1000) solution for now. We'll see if testing shows any problems with it. /Benny _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users