If you try just this, what does the caller hear? It should be ringing
for the first 20 sec, and then maybe the congestion tone afterwards.
exten => s,1,Wait(20)
exten => s,n,Hangup

You shouldn't need/use the Ringing() command at all, as the initial
ring before your system answers would be generated by the provider.

If "wait ... answer" doesn't work for you, you'll have to provide more
output from the CLI and tell us more about your configuration.


On Fri, Dec 18, 2009 at 10:29 PM, Bob Smither <smit...@c-c-i.com> wrote:
>
> On Fri, 2009-12-18 at 19:58 -0600, Steve Johnson wrote:
>> Try putting the wait before the Answer.
>>
>> ...
>> exten => s,n,Wait(10)
>> exten => s,n,Answer
>> ...
>
> Thanks Steve.  I tried that:
>
>> On Fri, Dec 18, 2009 at 5:10 PM, Bob Smither <smit...@c-c-i.com> wrote:
>> > Dear All,
>
> <snip>
>
>> >
>> > ...
>> > exten => s,n,Answer
>> > exten => s,n,Ringing()
>> > exten => s,n,Wait(10)
>> > exten => s,n,BackGround(sound file)
>> > ...
>> >
>> > I have also tried moving the Answer app to right before the BackGround
>> > app.
>
> <snip>
>
> i.e., after the Wait, but still no joy.
>
> Anything else I need to look at?
>
> Thanks,
> --
> Bob Smither <smit...@c-c-i.com>
>
>
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