Get the customer to log into their voicemail mailbox and follow the 
instructions to record an unavailable message (Options 0 then 1 if there 
are no messages I think)

Then in the conf you need

exten => 2,n,VoiceMail(4...@voicemail,u)


Ish

listu...@spamomania.co.uk wrote:
> I'm struggle to answer a simple question. One user at extension 4000
> wants a custom .gsm file to play for their mailbox. I can't figure where
> to put it/what to set in voicemail.conf to achieve this:
>
> voicemail.conf
> 4000 => 4000,system,voicem...@....net
>
> Relevant extensions.conf line:
> exten => 2,n,VoiceMail(4...@voicemail)
>
> It all works fine, playing the system VM greating, but I would like to
> use the custom .gsm for this user only. Can anyone help?
>
>
>
>
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-- 
Ishfaq Malik
Software Developer
PackNet Ltd

Office:   0161 660 3062

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