Dear, there is a problem in codec translation..so change the ulaw codec to g729. .if problem persist then u must have same codex on asterisk server and clients (skype)...
On Mon, Jan 4, 2010 at 11:24 AM, Tim Panton <t...@westhawk.co.uk> wrote: > > On 30 Dec 2009, at 19:43, vijay.go...@alliance-infotech.com wrote: > > > Hi Sir, > > We have integrated Skype with Asterisk (skype user id:- rexesbposolutions). > Each call which is coming to skype account is getting transfered to Asterisk > Queue. It has following two cases: > > case 1: When we call from normal skype account to skype account > (rexesbposolutions), everything is working fine. > > case 2: This skype account (rexesbposolutions) has been assigned with a > online virtual number (00 44 20 **** ****). If somebody dial this number > from their landline/cellphone, call is transfered to Asterisk queue but it > shows some problem related to G729 codecs. following are Asterisk CLI log: > > Executing [...@skypeincoming:1] > Answer("Skype/rexesbposolutions-084159e8", "") in new stack > -- Executing [...@skypeincoming:2] > Wait("Skype/rexesbposolutions-084159e8", "5") in new stack > -- Executing [...@skypeincoming:3] > GotoIfTime("Skype/rexesbposolutions-084159e8", > "9:00-18:00|mon-fri|*|*?sky|s|1") in new stack > -- Goto (sky,s,1) > -- Executing [...@sky:1] Playback("Skype/rexesbposolutions-084159e8", > "enter") in new stack > -- <Skype/rexesbposolutions-084159e8> Playing 'enter' (language 'en') > [Dec 29 17:27:14] WARNING[4997]: channel.c:3106 set_format: Unable to find > a codec translation path from 0x100 (g729) to 0x4 (ulaw) > [Dec 29 17:27:14] WARNING[4997]: file.c:147 ast_stopstream: Unable to > restore format back to 4 > -- Executing [...@sky:2] Queue("Skype/rexesbposolutions-084159e8", > "markq|t|||900") in new stack > -- Started music on hold, class 'default', on > Skype/rexesbposolutions-084159e8 > [Dec 29 17:27:14] WARNING[4997]: channel.c:3106 set_format: Unable to find > a codec translation path from 0x100 (g729) to 0x40 (slin) > [Dec 29 17:27:14] WARNING[4997]: res_musiconhold.c:251 ast_moh_files_next: > Unable to open file '/var/lib/asterisk/moh/manolo_camp-morning_coffee': No > such file or directory > -- Stopped music on hold on Skype/rexesbposolutions-084159e8 > [Dec 29 17:27:14] WARNING[4997]: channel.c:3106 set_format: Unable to find > a codec translation path from 0x100 (g729) to 0x2 (gsm) > [Dec 29 17:27:14] WARNING[4997]: res_musiconhold.c:204 moh_files_release: > Unable to restore channel 'Skype/rexesbposolutions-084159e8' to format '2' > -- Playing periodic announcement > [Dec 29 17:27:34] WARNING[4997]: channel.c:3106 set_format: Unable to find > a codec translation path from 0x100 (g729) to 0x2 (gsm) > -- <Skype/rexesbposolutions-084159e8> Playing 'queue' (language 'en') > [Dec 29 17:27:43] WARNING[4997]: channel.c:3106 set_format: Unable to find > a codec translation path from 0x100 (g729) to 0x2 (gsm) > [Dec 29 17:27:43] WARNING[4997]: file.c:147 ast_stopstream: Unable to > restore format back to 2 > == Spawn extension (sky, s, 2) exited non-zero on > 'Skype/rexesbposolutions-084159e8' > [Dec 29 17:27:43] NOTICE[4997]: core.cpp:2133 sfa_call_hangup: ending call > > > > following are output of some commands:- > > *CLI> core show translation > > Translation times between formats (in milliseconds) for one second of > data > Source Format (Rows) Destination Format (Columns) > > g723 gsm ulaw alaw g726aal2 adpcm slin lpc10 g729 speex ilbc g726 > g722 > g723 - - - - - - - - - - - > - - > gsm - - 2 2 2 2 1 2 6 - - > 2 - > ulaw - 2 - 1 2 2 1 2 6 - - > 2 - > alaw - 2 1 - 2 2 1 2 6 - - > 2 - > g726aal2 - 2 2 2 - 2 1 2 6 - - > 2 - > adpcm - 2 2 2 2 - 1 2 6 - - > 2 - > slin - 1 1 1 1 1 - 1 5 - - > 1 - > lpc10 - 2 2 2 2 2 1 - 6 - - > 2 - > g729 - 6 6 6 6 6 5 6 - - - > 6 - > speex - - - - - - - - - - - > - - > ilbc - - - - - - - - - - - > - - > g726 - 2 2 2 2 2 1 2 6 - - > - - > g722 - - - - - - - - - - - > - - > > > *CLI> help g729 > g729 show hostid Show G.729 Host-ID > g729 show licenses Show G.729 Licenses and Usage > g729 show version Show G.729 Module Version > > *CLI> g729 show hostid > Host-ID: 1a:cf:bb:80:da:e8:3b:dc:8c:e0:97:fe:a1:fb:65:c5:3c:e2:0b:be > > *CLI> g729 show licenses > 0/0 encoders/decoders of 1 licensed channels are currently in use > > Licenses Found: > File: ***-*************.lic -- Key: ***-************* -- Host-ID: > 1a:cf:bb:80:da:e8:3b:dc:8c:e0:97:fe:a1:fb:65:c5:3c:e2:0b:be -- Channels: 1 > (Expires: 2029-11-30) (OK) > > *CLI> g729 show version > Digium G.729A Module Version 1.4_3.1.4 (optimized for i686_32) > > > *CLI> core show codecs > Disclaimer: this command is for informational purposes only. > It does not indicate anything about your configuration. > INT BINARY HEX TYPE NAME DESC > > -------------------------------------------------------------------------------- > 1 (1 << 0) (0x1) audio g723 (G.723.1) > 2 (1 << 1) (0x2) audio gsm (GSM) > 4 (1 << 2) (0x4) audio ulaw (G.711 u-law) > 8 (1 << 3) (0x8) audio alaw (G.711 A-law) > 16 (1 << 4) (0x10) audio g726aal2 (G.726 AAL2) > 32 (1 << 5) (0x20) audio adpcm (ADPCM) > 64 (1 << 6) (0x40) audio slin (16 bit Signed Linear > PCM) > 128 (1 << 7) (0x80) audio lpc10 (LPC10) > 256 (1 << 8) (0x100) audio g729 (G.729A) > 512 (1 << 9) (0x200) audio speex (SpeeX) > 1024 (1 << 10) (0x400) audio ilbc (iLBC) > 2048 (1 << 11) (0x800) audio g726 (G.726 RFC3551) > 4096 (1 << 12) (0x1000) audio g722 (G722) > 65536 (1 << 16) (0x10000) image jpeg (JPEG image) > 131072 (1 << 17) (0x20000) image png (PNG image) > 262144 (1 << 18) (0x40000) video h261 (H.261 Video) > 524288 (1 << 19) (0x80000) video h263 (H.263 Video) > 1048576 (1 << 20) (0x100000) video h263p (H.263+ Video) > 2097152 (1 << 21) (0x200000) video h264 (H.264 Video) > > > Asterisk CLI logs:- > > > ************************************************************************************************* > > func_logic.so => (Logical dialplan functions) > [Dec 29 18:22:17] NOTICE[4282]: codec_g729a.c:755 load_module: G.729A > transcoding module version 1.4_3.1.4, Copyright (C) 1999-2009 Digium, > Inc. > [Dec 29 18:22:17] NOTICE[4282]: codec_g729a.c:756 load_module: This module > is supplied under a co mmercial license granted by Digium, Inc. > [Dec 29 18:22:17] NOTICE[4282]: codec_g729a.c:757 load_module: Please see > the full license text s upplied by the accompanying > [Dec 29 18:22:17] NOTICE[4282]: codec_g729a.c:758 load_module: "register" > utility, or ask for a c opy from Digium. > [Dec 29 18:22:17] NOTICE[4282]: codec_g729a.c:763 load_module: This product > includes software dev eloped by the OpenSSL Project > [Dec 29 18:22:17] NOTICE[4282]: codec_g729a.c:764 load_module: for use in > the OpenSSL Toolkit. (h ttp://www.openssl.org/)<http://www.openssl.org/%29> > [Dec 29 18:22:17] NOTICE[4282]: codec_g729a.c:765 load_module: Copyright > (C) 1998-2006 The OpenSS L Project > > == Manager registered action G729LicenseStatus > == Manager registered action G729LicenseList > == Host-ID: 1a:cf:bb:80:da:e8:3b:dc:8c:e0:97:fe:a1:fb:65:c5:3c:e2:0b:be > == Found license 'S4A-UGMS4JZXQMDE' providing 1 channels > == Found total of 1 G.729 licenses > == Registered translator 'g729tolin' from format g729 to slin, cost 1 > == Registered translator 'lintog729' from format slin to g729, cost 5 > codec_g729a.so => (Digium G.729 Annex A Codec (optimized for i686_32)) > == Registered application 'Flash' > app_flash.so => (Flash channel application) > == Registered file format iLBC, extension(s) ilbc > > > ************************************************************************************************* > > > *CLI> Executing [...@skypeincoming:1] > Answer("Skype/rexesbposolutions-084159e8", "") in new stack > -- Executing [...@skypeincoming:2] > Wait("Skype/rexesbposolutions-084159e8", "5") in new stack > -- Executing [...@skypeincoming:3] > GotoIfTime("Skype/rexesbposolutions-084159e8", > "9:00-18:00|mon-fri|*|*?sky|s|1") in new stack > -- Goto (sky,s,1) > -- Executing [...@sky:1] Playback("Skype/rexesbposolutions-084159e8", > "enter") in new stack > -- <Skype/rexesbposolutions-084159e8> Playing 'enter' (language 'en') > [Dec 29 17:27:14] WARNING[4997]: channel.c:3106 set_format: Unable to find > a codec translation path from 0x100 (g729) to 0x4 (ulaw) > [Dec 29 17:27:14] WARNING[4997]: file.c:147 ast_stopstream: Unable to > restore format back to 4 > -- Executing [...@sky:2] Queue("Skype/rexesbposolutions-084159e8", > "markq|t|||900") in new stack > -- Started music on hold, class 'default', on > Skype/rexesbposolutions-084159e8 > [Dec 29 17:27:14] WARNING[4997]: channel.c:3106 set_format: Unable to find > a codec translation path from 0x100 (g729) to 0x40 (slin) > [Dec 29 17:27:14] WARNING[4997]: res_musiconhold.c:251 ast_moh_files_next: > Unable to open file '/var/lib/asterisk/moh/manolo_camp-morning_coffee': No > such file or directory > -- Stopped music on hold on Skype/rexesbposolutions-084159e8 > [Dec 29 17:27:14] WARNING[4997]: channel.c:3106 set_format: Unable to find > a codec translation path from 0x100 (g729) to 0x2 (gsm) > [Dec 29 17:27:14] WARNING[4997]: res_musiconhold.c:204 moh_files_release: > Unable to restore channel 'Skype/rexesbposolutions-084159e8' to format '2' > -- Playing periodic announcement > [Dec 29 17:27:34] WARNING[4997]: channel.c:3106 set_format: Unable to find > a codec translation path from 0x100 (g729) to 0x2 (gsm) > -- <Skype/rexesbposolutions-084159e8> Playing 'queue' (language 'en') > [Dec 29 17:27:43] WARNING[4997]: channel.c:3106 set_format: Unable to find > a codec translation path from 0x100 (g729) to 0x2 (gsm) > [Dec 29 17:27:43] WARNING[4997]: file.c:147 ast_stopstream: Unable to > restore format back to 2 > == Spawn extension (sky, s, 2) exited non-zero on > 'Skype/rexesbposolutions-084159e8' > [Dec 29 17:27:43] NOTICE[4997]: core.cpp:2133 sfa_call_hangup: ending call > > > Kindly resolve this issue ASAP. > > > With Regards > > > *Vijay Goyal (Software Engineer VOIP)* > Alliance Infotech Private Limited - Mobility,Convenience,Realization > (An ISO 9001: 2000 certified company) > > B 254 First Floor, Okhla Industrial Area-I, New Delhi 110 020 (India) | > Tel: +91 11 40517731, 2637 1851 | Fax: +91 11 2637 1852, 2981 0953 > Digium Select Partner | Dialogic Partner | Microsoft Certified Partner > CRM & Computer Telephony solutions | Speech Enabled IVRS | Unified > Communications | Voice loggers | Audio Conferencing | Web Enabled solutions > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > > > It looks to me as if you are running out of 729 licenses. A single call may > (sometimes) need more than one license. > You can probably avoid this problem by either: > 1) buying more 729 licenses (just a few more than active channels should > do) > 2) using Ulaw in chan_skype (instead of 729) > 3) downloading the soundfiles in 729 (you currently only have GSM) > > Do 3) anyway - gsm transcoded to 729 always sounds horrible. > > Tim. > > > Tim Panton - Web/VoIP consultant and implementor > www.westhawk.co.uk > > > > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > -- Best Regards Yawar Hadi Noshahi Consultant/Software Engineer NGI Islamabad MS Computer Science Linkoping University Sweden +46700-445479
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