A little more information please... the PC501 has how many lines defined(the phone has 3 definable, can be 1,2 or 3)? Calls are SIP or DAHDI or Mixed?
-----Original Message----- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Michael Sent: Tuesday, January 12, 2010 9:56 PM To: asterisk-users@lists.digium.com Subject: [asterisk-users] Polycom Mute Problem Hey Yall I have an interesting situation. When a person is on the phone (Polycom 501) and another call hits the phone the phone mutes on the users side not the person outside the asterisk system. It stays mute until the call goes to voicemail. Its like the beep we should get from the call waiting has turned into dead silence. Any ideas Thanks Michael D Mosier __________ Information from ESET Smart Security, version of virus signature database 4628 (20091122) __________ The message was checked by ESET Smart Security. http://www.eset.com -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users