I use both both Polycom 650's & Snom 370's daily. They're both good phones. IMO when it comes to the nuances & details of actually USING the phones to get work done (dialing numbers, answering calls, PROVISIONING a group of them and managing their firmware, updates etc), I find the Polycom phones to be an easy choice. I haven't actually used the Snom 8xx series yet to get real work done, but many of the 370 characteristics I speak to are appicable to the 8xx .
Essentially it's the little usability details that make me prefer the Polycoms. For example: --I can adjust the volume easily without looking AND without fat-fingering some DTMF tones--very good haptics. With the Snom you have to look and guide your fingers to the volume buttons or you'll inadvertently beep some DTMF's. Dumb. So too the MUTE button. --With the Snom it's very easy to leave DND ON accidentally. The indicator is tiny. Imaging leaving yoru phone on DND all morning :-). --Another DUMB charactaristic of the Snom is that you can't 'hang up' NOR change SIP registrations without actually placing the receiver back in the cradle. WTF? Some won't care about this but if you ever switch between registrations it will drive you crazy--you can't just leave the phone wedged there on your shoulder and change 'lines'! You have actuall physically replace the handset, change lines and lift it again. Furthermore if you 'end call' it will play dial tone again immediately, and there's no way to shut it up without replacing the handset. This is particularly irksome with certain headset configurations, but even if you've just got the phone wedged there on your shoulder for 20 seconds while you look up another phone number. IMO there's a lot of silly stuff like that on the Snoms. --Polycom speakerphone is better--not so much for how it sounds TO ME, but how I sound for the CALLED party. That's where the biggest (and IMO the most important) difference is between speakerphones. None of this is earth-shattering, but I imagine this is precisely what you are looking for by asking for subjective opinions. -Karl ----- Original Message ----- From: "Alex Samad" <a...@samad.com.au> To: <asterisk-users@lists.digium.com> Sent: Friday, January 22, 2010 3:19 PM Subject: Re: [asterisk-users] Snom vs Polycom > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users