This is how I understand it. The other end is trying to set up comfort noise and asterisk is letting you know that it's trying to do so and maybe you can turn this off on the other end. I have a particular voip provider where I get this message. I think if you get it turned off there's a little bit better performance on the connection.

By now people are getting used to calls without comfort noise but for a long time it threw people off because they weren't sure if the call was still connected.

On 1/30/2010 1:30 AM, uzzi wrote:
On Fri, Jan 29, 2010 at 1:14 PM, <ad...@3a.hu <mailto:ad...@3a.hu>> wrote:

    To get back to the original poster's possible situation, i've seen
    this
    with my first IP phone, which was a cisco 7912 (SIP image).  With that
    phone, asterisk sometimes gave me this same error.  I'm quite sure
    i've
    asked the very same question here back then (probably i was a bit more
    specific :).  Since it is related to only this type of phone, i've
    gone
    to different ip phone products.

    regards
    adam

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Please correct me if I'm wrong....

As the error says, "Please turn off on client if possible." Comfort noise (aka silent suppression, or Voice Activity Detection (VAD)) is not supported by Asterisk. It needs to be turned off on the user (client) end. This may be a phone or another switch/PBX.

See http://www.voip-info.org/wiki/view/RTP+Silence+Suppression for more details

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