I have always found that the marginal extra cost of a Polycom, Snom or Cisco phone is very, very well worth it in the long run versus the giant catastrophe that is Grandstream and other low-budget hardware. The customers seem to agree.
"Budget-conscious" doesn't have to mean "masochistic." -- Sent from mobile device On Feb 11, 2010, at 6:37 AM, Gordon Henderson <[email protected] > wrote: > On Wed, 10 Feb 2010, Jeff LaCoursiere wrote: > >> I haven't used any standard Grandstream IP phones, but I am >> *trying* to >> stabalize the new video phones they have come up with. I have >> several >> GXV3000 and GXV3140s. I got through central provisioning using >> their java >> based tool and for the most part these phones work, but have very odd >> bugs. If left to itself for more than a few days the 3140 simply >> stops >> answering calls. The 3000 has very odd DTMF issues - like doubling >> every >> digit pressed. This is all fine and I know they are new products, >> but >> what is frustrating is Grandstream's lack of support. The forums >> are next >> to useless, and the firmware releases are always "coming very soon". > > I have 4 GXV 3000's. > > They're in a "residential" setting - my own/wifes family so we can > keep > in-touch and see the new baby... > > I would not recomend them for business use just yet though - and by > the > sounds of it, the others have issues too. > > And the 3000's are not that new - at least a year old! > >> Then there are my horrid experiences with their FXO gateways. >> Echo, bad >> audio in general, needing a reboot every few days, etc. Again, >> support is >> non existant. > > I've rescued 2 companies so-far from their PBX device and installed > Asterisk boxes. The few handytones I've used have seemed OK though. > >> So regardless of the quality of the latest phones, the company itself >> leaves a lot to be desired IMO. > > Even though I use their phones, I'd have to agree here. They do have > some > nice innovations, but I get the feeling that they've bitten off more > than > they can chew - for the money I've not found anything better than the > GXP2000 - and my clients, who always seem to be budget concious SMEs > (mostly 5-20 staff) like them too, but ... > > But Grandstream, if you're listening - Get a Grip! You could have > something really good here, if only ... > > Gordon > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
