Håkon Nessjøen wrote: > You only need to answer() the call when you want to play audio, or > music on hold, receive dtmf, etc. > If you are just sending the incoming call to a Dial() or Queue(without > music on hold), you don't need to answer. > The receiving party will do the answering. This way the callee doesn't > need to pay for the 'ringing'. > > If the call is coming in on a DAHDI connection, and you have a special > agreement with your telco, you can do something called "early audio". > To do this, you need to do Progress() call, and then remember to tell > the asterisk functions you are using, that they should not > automatically answer the call. > (Playback etc does this unless you explicitly tell it not to) > If you are connected to your telco via SIP, i'm not sure how this > works. I don't have any experience there. But I think it's about the > same. > > About IVR-prompt and a queue.. Very few telcos, if any, let you > receive DTMF in early audio. I'm not sure if it is supported in > asterisk either. So I would say you always need to answer you call if > you are going to have IVR-prompts before a queue. Asterisk does this > for you anyways unless you tell it not to, when using functions like > Background and Playback. > > Regards, > Håkon > > On Mon, Mar 1, 2010 at 11:22 AM, jonas kellens <jonas.kell...@telenet.be> > wrote: >> Hello list, >> >> is it necessary to properly answer() an incoming call ? >> >> I don't want to answer a call because the caller has to pay even if the >> attached SIP-phones do not answer the phone call. Because I answer() the >> incoming call, the caller has to pay for 60 seconds of 'ringtone'. >> >> On the other hand, sometimes an incoming call is send to a macro where the >> caller is given the opportunity to leave a voicemail message. It's to late >> to answer() the call in the macro, but I guess the voicemail()-application >> automatically anwers the call ?? >> >> How about an IVR-prompt and a queue ? Do I need to answer the incoming call >> before playing a voiceprompt and before sending it into a queue ?? >> >> Greetingz, >> Jonas. >> --
Do you have to Answer() to reach the fax extension? That is assume you have: [incoming-pstn-line] exten => fax,1,NoOp(Fax Detected) ;; the fax line exten => fax,2,GoTo(incoming-fax,s,1) exten => fax,n,Hangup() ;; the fax machine exten =>s,1,Answer() ; only answer after __ seconds exten =>s,n,Wait(3) ; wait to see if it's a fax exten =>s,n,Dial(${House_Phones},36) ; this should be six rings Can I do away with the answer()? And the Wait() I assume? sean -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users