Hi, Isnt there a parameter called "weight" for each queue that defines exactly that? I never tried it, but it appeared to do exactly what you want (according to the invaluable but often out-dated wiki).
Regards, Mike > -----Original Message----- > From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users- > boun...@lists.digium.com] On Behalf Of Hapworth Slim > Sent: Thursday, June 10, 2010 15:25 > To: asterisk-users@lists.digium.com > Subject: [asterisk-users] Priority between calls in different queues > > I'm trying to figure this out. I have agents answer calls from two > different queues. We have things set up so that these agents only > "see" one call at a time. Let's say an agent picks up a call while > there are calls waiting in both queues. Clearly the head of one of > the queues will now start ringing through to the other agents. But > which one? > > Is that something that can be configured, perhaps by saying one queue > has priority, or the older call has priority, or something different? > Or is it something non-deterministic? > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
