On 10-07-27 06:08 PM, bruce bruce wrote: > :-) I knew someone would bring up FreePBX. I have FreePBX installed and > it's not good for Queues at all. It's using the reporting tool from > Areski and Areski has recently released an upgrade to it which again is > not what I want. > > There are few other programs that do this but really none that are neat > in interface or useful in features. > > I guess no one else has any thoughts on this? Maybe there is none available?
I have a client using QueueMetrics and they seem to be fairly pleased with it. Their response times on issues has been pretty good from what I can tell (I had the client communicate with them directly where necessary). Unless you build it yourself, I'm not sure there is any "good" + "free" queue metrics program. Queue's typically are a money generating adventure and as such makes sense for this type of application to be a pay-for system. Leif. -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users