Leif Madsen wrote: > > I have a client using QueueMetrics and they seem to be fairly pleased > with it. Their response times on issues has been pretty good from > what I can tell (I had the client communicate with them directly > where necessary). > > Unless you build it yourself, I'm not sure there is any "good" + "free" > queue metrics program. Queue's typically are a money generating > adventure and as such makes sense for this type of application to be a > pay-for system.
Bruce, I'll throw in another vote for QueueMetrics. It's not free, but you get a lot of value for your money. The application is solid and the developer is top notch. Check out a demo at: http://queuemetrics.com/demosys.jsp Or get a get a free temporary (30-day) license at: http://queuemetrics.com/sendDemoLicence.jsp Regards, Matthew Roth InterMedia Marketing Solutions Software Engineer and Systems Developer -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users