I`m trying to achive this:
1. when the initial call comes in it is served by a small queue with short timeout so that at first caller hears only ringing
2. if nobody answers the call at that time or the queue is all full the call goes to the Playback the message ( "please hold bla bla bla")
3. Then the call goes to another queue and he holds while the music-on-hold plays a app_queue trys to reach the next free operator
4. after a timeout in second queue there is a Goto to play the message again and then back into the second queue
I have it like this:
extensions.conf: exten => 10,1,Queue(q1_short,tn) exten => 10,2,Answer exten => 10,3,Playback(please_hold) exten => 10,4,Queue(q1,t) exten => 10,5,Goto(3)
queue.conf:
[q1] music = test announce = test_anounce timeout = 40 retry = 3 maxlen = 10
strategy = leastrecent
member => SIP/111 member => SIP/112 member => SIP/113 member => SIP/114 member => SIP/115
[q1_short] music = test announce = test_anounce timeout = 15 retry = 3 maxlen = 3 strategy = leastrecent member => SIP/111 member => SIP/112 member => SIP/113 member => SIP/114 member => SIP/115
but the broblem is when the q1_short is full, and the call goes to the q1 it only plays the announce message and and no music on hold is played and again the announce message is played. somehow the music on lod doesn start. What am I doing wrong?
I run version CVS-12/01/03-14:50:57
Thanks
--
Anton Yurchenko<[EMAIL PROTECTED]> Digital Generation
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