Hi!

> Although my previous posts in this forum have not received satisfying
> answers, here is another question from me. 

You might want to consider to reqest a refund. ;->

> my question is can i use ChanIsAvail function to get the status of a user
> in the format SPI/user-id if i provide user in sip uri like this 
> 
> ChanIsAvail(SIP/u...@153.18.x.x:5062) 
> 
> calling user with this sip uri works fine. 

That will not work, you need a known peer combined with qualify= for a 
useful response. You can read details on the Wiki:

http://www.voip-info.org/wiki/view/Asterisk+cmd+ChanIsAvail

Philipp


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