On Wed, 23 Feb 2011, Danny Nicholas wrote:
____________________________________________________________________________________________________________________________________________________________
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of vip killa
Sent: Wednesday, February 23, 2011 12:44 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] REFER and dialplan broken (as documented
inchan_sip.c on line 11951)
I recognize all the options given yet as I explained before they are not
viable. I do not have the resources to pay someone, I do not have the expertise
to
fix this issue because according to an asterisk developer "any fix in that area
would be deeply architectural in nature"... what other options are there?
<snip>
From what I see, the “source fix” on the Asterisk level would indeed be a major
undertaking. But since you are using an AGI to control the Queue command
instead of using it from the dialplan, you have more control over this problem
than you realize. For simplicity of illustration, let’s say your AGI simply
wants to take a call and send it to the next agent in the queue. Your Agents
are Agent007, AgentQ and AgentM. Because you did the Polycom transfer from
Agent007 to pussygalore, Agent007 is marked as busy in the queue although the
call is no longer active for 007. One possible workaround would be to have a
duplicate “bail queue” set up the same way. If my AGI does a “core show
channels” and sees that 007 is not on the phone, I can do queue(bail) instead of
queue(normal).
Watch out for race conditions doing things like this...
j
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