On 11-04-28 07:02 PM, Ira wrote:
> At 03:48 PM 4/28/2011, you wrote:
> OK, maybe not, but if I thought it was a bug and you discover it was a bug and
> fix it, than who was it who decided it wasn't a bug 15 minutes after I put it 
> in
> the bug tracker and why did that person have that much power?  Look, I know
> things take time to fix and test, I have no problem with that and I know users
> report things that aren't bugs as bugs.  I develop software and my users do 
> all
> those annoying things too, but I can't slap them down like that if I expect 
> them
> to continue being customers. And I know the people who do this are volunteers,
> but my software is free, so I'm a volunteer too.

Well the issue is that we currently have over 900 open issues in the Asterisk
project alone, and with only one primary bug marshal (myself) sometimes things
accidentally get closed if it looks like a configuration issue.

If anyone ever opens an issue they they feel is a bug and the issue is closed,
then the best forum is the #asterisk-bugs IRC channel. This allows you to speak
with the bug marshals and to work through some additional information that might
be required to help determine that something is truly an issue.

Leif.

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