On Thu, 2011-05-05 at 18:16 +0530, Asterisk Man wrote: > Hi, > > I have a simple Queue(named 1) and one Member(SIP/1119) logged into > it. Now when a caller is placed into Queue and gets connected with > Member, I want to record the call. It does record the call when I use > MixMonitor() before placing the caller into Queue, but not when > MixMonitor() is used in macro which is called upon Member answering > the call. > > Following is my dialplan... > > [mixmonitortest] > exten => 1212,1,Noop(########## Test mixmonitor with Queue ##########) > same => n,MixMonitor(testmixmonitorA.wav,W(4)) > same => n,Queue(1,ct,,,50,,agntanserd) > > > [macro-agntanserd] > exten => s,1,Noop(########## Agent answered the call. Record the call > ##########) > same => n,MixMonitor(testmixmonitorB.wav,W(4)) > > I checked default path for recordings (/var/spool/asterisk/monitor) > and it just shows a single recording for mixmonitor used before > Queue()... > > [root@testmachine monitor]# ls > testmixmonitorA.wav > > Following is the Asterisk CLI output... > > [May 5 17:26:34] -- Executing [1212@mixmonitortest:1] > NoOp("SIP/31-0000001b", "########## Test mixmonitor with Queue > ##########") in new stack > [May 5 17:26:34] -- Executing [1212@mixmonitortest:2] > MixMonitor("SIP/31-0000001b", "testmixmonitorA.wav,W(4)") in new stack > [May 5 17:26:34] -- Executing [1212@mixmonitortest:3] > Queue("SIP/31-0000001b", "1,ct,,,50,,agntanserd") in new stack > [May 5 17:26:34] == Begin MixMonitor Recording SIP/31-0000001b > [May 5 17:26:34] -- Started music on hold, class 'default', on > SIP/31-0000001b > [May 5 17:26:34] WARNING[21215]: translate.c:162 framein: no samples > for ulawtolin > [May 5 17:26:34] == Using SIP RTP CoS mark 5 > [May 5 17:26:34] -- SIP/1119-0000001c is ringing > [May 5 17:26:40] -- SIP/1119-0000001c answered SIP/31-0000001b > [May 5 17:26:40] -- Stopped music on hold on SIP/31-0000001b > [May 5 17:26:40] -- Executing [s@macro-agntanserd:1] > NoOp("SIP/1119-0000001c", "########## Agent answered the call. Record > the call ##########") in new stack > [May 5 17:26:40] -- Executing [s@macro-agntanserd:2] > MixMonitor("SIP/1119-0000001c", "testmixmonitorB.wav,W(4)") in new > stack > [May 5 17:26:40] == Begin MixMonitor Recording SIP/1119-0000001c > [May 5 17:26:46] == End MixMonitor Recording SIP/1119-0000001c > [May 5 17:26:46] == MixMonitor close filestream > [May 5 17:26:46] == End MixMonitor Recording SIP/31-0000001b > > > Any idead why is Asterisk not creating recording for Mixmonitor() > application used in macro? Has anybody faced similar issue, or is a > bug? > > Asterisk version- 1.8.3.2 > I couldn't get chance to test on other Asterisk versions. > What is wrong with the native Queue recording? Check queues.conf and make sure you have:
monitor-type = MixMonitor monitor-format = gsm|wav|wav49 This will automatically record calls when the agent answers the call. -- Telecomunicaciones Abiertas de México S.A. de C.V. Carlos Chávez Prats Director de Tecnología +52-55-91169161 ext 2001
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