Hey all! I'm trying to do a bit of logic here so that a user only has to dial one code to pause/unpause in a queue (e.g. *0 will (un)pause depending on the users's state). My logic looks fine to me but every time ${PQMSTATUS} shows up empty.
Here's the extensions.conf part.... exten => *0,1,NoOp(${PQMSTATUS}) exten => *0,n,Macro(user-callerid,SKIPTTL,) exten => *0,n,Set(CALLBACKNUM=${IF($[${LEN(${AMPUSER})}=0]?${CALLERID(number)}:${AMPUSER})}) exten => *0,n,GotoIf($["${PQMSTATUS}" = "PAUSED"]?unpause,1:pause,1) ; Pause ourselves in one or more queues exten => pause,1,NoOp() exten => pause,n,PauseQueueMember(,Local/${CALLBACKNUM}@from-queue/n) exten => pause,n,PauseQueueMember(,Local/${CALLBACKNUM}@from-internal/n) exten => pause,n,GoSub(changePauseStatus,start,1(PQMSTATUS,PAUSED,unavailable)) exten => pause,n,Hangup() ; Unpause ourselves from one or more queues exten => unpause,1,NoOp() exten => unpause,n,PauseQueueMember(,Local/${CALLBACKNUM}@from-queue/n) exten => unpause,n,PauseQueueMember(,Local/${CALLBACKNUM}@from-internal/n) ; that queue, otherwise, we'll unpause in ; in all queues exten => unpause,n,GoSub(changePauseStatus,start,1(UPQMSTATUS,UNPAUSED,available)) ; use the changePauseStatus subroutine and ; pass the values for: variable to check, ; value to check for, and file to play exten => unpause,n,Hangup() ; ### Subroutine we use to check pausing and unpausing status ### [changePauseStatus] ; ARG1: variable name to check, such as PQMSTATUS and UPQMSTATUS (PauseQueueMemberStatus / UnpauseQueueMemberStatus) ; ARG2: value to check for, such as PAUSED or UNPAUSED ; ARG3: file to play back if our variable value matched the value to check for ; exten => start,1,NoOp() exten => start,n,Playback(silence/1) ; Please note that ${ARG1} is wrapped in ${ } in order to expand the value of ${ARG1} into ; the variable we want to retrieve the value from, i.e. ${${ARG1}} turns into ${PQMSTATUS} exten => start,n,Playback(${IF($["${${ARG1}}" = "${ARG2}"]?${ARG3}:not-yet-connected)}) ;exten => start,n,GotoIf($[${ISNULL(${xtn})}]?end) ; if ${xtn} is null, then just Return() exten => start,n,Playback(in-the-queue) ; if not null, then playback "in the queue" ;exten => start,n,SayNumber(${xtn}) ; and the queue number that we (un)paused from exten => start,n(end),Return() ; return from were we came v/r, Me
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