On 05/16/2011 05:54 PM, bilal ghayyad wrote:
It look like there are some free (open source) tools that are used
for Asterisk reporting special for call center (to see number of
agents logged in, number of calls now, .. etc), and to be used as
dashboard.
Can someone direct me for something really is suitable and stable?
The best package for this is commercial, but quite inexpensive:
QueueMetrics. It's quite worth it.
http://www.queuemetrics.com/
--
Alex Balashov - Principal
Evariste Systems LLC
260 Peachtree Street NW
Suite 2200
Atlanta, GA 30303
Tel: +1-678-954-0670
Fax: +1-404-961-1892
Web: http://www.evaristesys.com/
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