On Fri, 2011-05-20 at 17:57 +0000, satish patel wrote: > > I do have agents in agents.conf. I am not using agentlogin apps. I am > using AddQueueMember > > agent => 7101,,Agent1 > agent => 7102,,Agent2 > > > > From: cur...@telecomabmex.com > To: asterisk-users@lists.digium.com > Date: Fri, 20 May 2011 11:56:23 -0500 > Subject: Re: [asterisk-users] Agent (Invalid) has taken no calls yet > > On Thu, 2011-05-19 at 21:10 +0000, satish patel wrote: > > How to get rid on following.. why its Invalid ? > > > > holler*CLI> queue show queue1 > > queue1 has 0 calls (max unlimited) in 'rrmemory' strategy (0s > > holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0% within 0s > > Members: > > Agent/7201 (Invalid) has taken no calls yet > > Agent/7202 (Invalid) has taken no calls yet > > No Callers > > > > > > Your agents are invalid because they are not pointing to a valid > device. Is the agent defined in agents.conf? When the agent logs in is > he/she passing the correct extension to agentlogin? > > Maybe it is time to consider dynamic agents for your queues? Since > agentcallbacklogin was deprecated in 1.6 I think static agents are more > of a bother than they are worth. > If you are using dynamic agents then you do not need agents.conf. You also do not need to specify members in queues.conf. Just use the device (like SIP/7201) when you add the dynamic queue member.
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