You forgot to mention they have incredibly poor web page Javascript. You cannot use Mozilla to subscribe.
cameron. On Thu, 5 Feb 2004, Greg Hill wrote: > On Thu, 5 Feb 2004, Michael Swan wrote: > > We're just about to bring up Asterisk in a small business setting > > with a broadband carrier. In this case, we have no reason to have > > any POTS lines to make incoming and outgoing calls using our > > SIP phones (Cisco 7960, 7940 and Grandstream 102.) We're > > probably selecting Voiceglo simply because we can transfer our > > existing local lines from an area code they handle (925). > > > > We've talked to a *lot* of broadband carriers, all of whom are > > stunningly unable to answer our basic questions about our > > proposed architecture. The one notable exception to this is > > Nufone which, unfortunately, doesn't service our local area code. > > > > A couple of questions for Voiceglo/Asterisk users: > > > > 1. Can someone confirm whether Voiceglo needs to use SIP or > > can it handle IAX? This link seems to indicate it uses SIP: > > http://www.mail-archive.com/[EMAIL PROTECTED]/msg20561.html > > although other messages on the mailing list indicate that > > Voiceglo is using Asterisk in its internal architecture. > > Voiceglo uses * servers (It identifies itself in the SIP headers, which > you'll see when you turn debugging on). Their free webphone gadget uses > IAX, while the pay-to-use services use SIP. (g711 and g729 codecs) > > > 2. Voiceglo's "support" keeps telling us we need to purchase an > > MTA (Multimedia Terminal Adapter), essentially an analog to digital > > box, described here: http://www.voiceglo.com/pages/Products_equipment.html > > Since we're using SIP phones and Asterisk, we have no need for this, > > right? > > > > 3. Any words of warning or praise from clients of Voiceglo? > > I actually just signed up with them Tuesday of last week. My USB phone > hasn't arrived yet, which means 9 of my 14 day "risk free guarantee" has > already passed -- and I wouldn't have been able to even try the service > yet if not for my determination to "make it work." > > As you have discovered, they are very clear about not supporting anything > but the MTA and USB phone available through them. The support people seem > to be unaware of SIP or the fact that they aren't the only ones who use > it. When I have called their support with any type of question, they keep > telling me that I have to wait until I receive the USB phone and CD. > Whatever. > > If you sign up for the USB phone, they'll send you a Windows registry file > which contains your username and password (it's plaintext). You can use > these to make any SIP client connect to their server. I haven't heard from > anybody who got the MTA; it may be more difficult to discover your login > info this route because the MTA probably comes pre-configured. > > I've been having some struggles with it so far: > - when I use the xten softphone to call through my * and into voiceglo, > the call fails because of some g729/ulaw codec issue. But when I connect > the xten softphone directly to voiceglo, it works fine. Stranger still, if > I use the SJ Labs softphone to call through my * and into voiceglo, it > works. I don't know why. I also don't have a g729 license yet, and that > may fix the issue * has when I use the xten client. > > - dmtf doesn't work reliably (not at all for me). When I call my voiceglo > number and * answers, the menus and such don't work because of this. > (they do work when I call in through iaxtel, FWD, etc) I haven't gotten > around to bothering them about this yet. Since I'm using this for home > use, it isn't a huge deal right now. And it still beats signing up for > Vonage and paying $40 whenever I decide to end my service. > > The voice quality has been fairly good in my experience, but I wouldn't > rate the support very highly. > > Greg > > _______________________________________________ > Asterisk-Users mailing list > [EMAIL PROTECTED] > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users