You need to use the AMI interface an deal with the events that are give to you. -- Jim Dickenson mailto:dicken...@cfmc.com
CfMC http://www.cfmc.com/ On Jul 4, 2011, at 4:36 PM, bilal ghayyad wrote: > Hi All; > > We know that agents can login and logout from the phone handset. But if we > need the login, logout, ready and not ready to be from an application and to > be integrated with the CRM, how to acheive this? > > Normally in Cisco and AVAYA, they use CTI integration and the CTI client > (which is embded in the CRM application) will receive the the caller id or > information via that CTI client. > > How this to be done in Asterisk? > > By the way: is the ready and not ready in Asterisk? > > Regards > Bilal > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
