Satish and IchFaq, thank yor for answering so fast.
I checked the queue conf and the retry is put on zero :
/[0860]
announce-frequency=30
announce-holdtime=no
announce-position=yes
autofill=no
eventmemberstatus=no
eventwhencalled=no
joinempty=yes
leavewhenempty=no
maxlen=0
memberdelay=0
music=default
penaltymemberslimit=0
periodic-announce-frequency=0
queue-callswaiting=queue-callswaiting
queue-thankyou=queue-thankyou
queue-thereare=queue-thereare
queue-youarenext=queue-youarenext
reportholdtime=no
/retry=0/
ringinuse=yes
servicelevel=60
strategy=linear
timeout=15
timeoutpriority=app
timeoutrestart=no
weight=0
wrapuptime=0
member=Local/5030@from-queue/n,0,toto
member=Local/5034@from-queue/n,0,tata
member=Local/5032@from-queue/n,0,titi
/
Le 10/07/2011 13:04, Florent THOMAS a écrit :
Hy,
I'm currently working with one queue and whatever I change in the
config, it stills a gap of 6 seconds during which no agents are
ringing for this queue.
Is ther any parameter to configure there?
regards
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