On 08/19/2011 09:14 AM, Brandon Phelps wrote:
Hello all,
We are setting up an auto-dialer to call customers based on the opening
of tickets in our internal ticketing system. Everything is going fine so
far except for one snag:
To test the system we are implementing I am manually moving .call files
into the /var/spool/asterisk/outgoing directory like this:
asterisk@dialerdev:~# cp test5703.call /tmp/test.call && mv
/tmp/test.call /var/spool/asterisk/outgoing/
This works great and the call is immediately started, however more often
than not (ie. not all the time, but most of the time) after answering
the call or rejecting it (sending it to voicemail), another call is
performed using the same file.
I notice that when a call is initiated the .call file is not removed
immediately. Instead, asterisk waits until the call is completed before
removing the call file, so it seems like 5-10 seconds into the call
since the .call file still exists another call is placed.
Any advice on how we can avoid this situation and ensure that only one
call is made per .call file?
The OS is Ubuntu 11.04 server and we're running Asterisk 1.8.
Thanks,
Sorry to bring this back up but I am still having this issue and haven't
had any luck resolving it. It should be noted that the .call files in
question are set to MaxRetries: 0, and simply connect the call to the
's' extension in a custom context. From there the context is pretty
complicated, running some AGI scripts along with some dealing with user
input, basically a simple IVR.
Any help would be appreciated.
Thanks,
Brandon
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