Hi, In my Office all our users have a Desk phone. Some of the users who are using laptops have a Soft phone too along with their Desk phone. Right now we are using two different extensions for their desk and soft phones.
Is it possible to have simultaneous ring for both the extensions (ie. soft phone and desk phone). I tried using " Dial(SIP/desk & SIP/soft) " and it works fine when both the phones are online. But when the soft phone goes offline, none of the phones rings and it says that the user is unavailable. When I tried the above method with both the extensions on the same server, both the phones where ringing simultaneously. But in my case both the extensions are on two different servers and we use SIP trunk to dial between them. We have users located at 7 different Office locations, and each Office has its own PBX for desk phone. All the soft phone extensions are registering to another server. Has anyone setup a similar scenario before.?? Thanks, Najim.
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