On 12/15/2011 01:43 PM, James Sharp wrote:
On 12/15/2011 01:33 PM, Tarek Sawah wrote:
Hello List,
I have customer with a 40 Agents call center. and is looking to
install a PBX switch that can serve those agents.
As per my experience i suggested Asterisk as i have tested it with
Call Centers, however he has been advised not to use it although his
provider is using Asterisk to send him calls. He has been advised to
use Sippy which they claim is more stable than Asterisk.
i'm not an expert with Sippy so i'm looking for a piece of an advise
here.. if i'm doing an Asterisk Vs Sippy comparison. can anyone help?
Regards
I think the answer you're going to get on an Asterisk mailing list is
"Asterisk is the best".
I'd find out why your customer is being advised against Asterisk. Bet
you'll find political reasons rather than technical. And if they are
technical reasons, make sure they're applicable to a recent version of
Asterisk rather than hearing "It doesn't do Feature X" and then finding
out that "Feature X" was added in 1.4 (and the Asterisk world is on the
equivalent of 1.10) and the person just has experience with 1.2.
I should have probably read the whole message. Especially the part
about the "more stable" claim.
--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
http://www.asterisk.org/hello
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
