Hi, I have a queue with a number of (static) agents. Is there an easy way for an agent to indicate that she is away from her seat, so that her phone is not rung when a call comes in? And the converse, of course: be able to notify Asterisk when she is back and ready to accept calls?
Regards, -- Raj -- Raj Mathur || r...@kandalaya.org || GPG: http://otheronepercent.blogspot.com || http://kandalaya.org || CC68 It is the mind that moves || http://schizoid.in || D17F -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
