On Thursday 16 Feb 2012, Satish Barot wrote: > If you have your agents static(hard coded) for Queue in queues.conf, > you could add following in your queue definition, > member => DAHDI/G0/XXXXXXXXXX > > Replace XXXXXXXXXX with your Agent's cellphone or Landline number. > > And if you have your Agents added dynamically in Queue, use local > channel as a Queue member and have your local channel dial the > cellphone or Landline number. > > See the 'Using Local Channels' section on a link > http://ofps.oreilly.com/titles/9780596517342/asterisk-ACD.html for > more information. (Courtesy:Leif Madsen, Jim Van Meggelen, and > Russell Bryant)
That's brilliant, and answers all my questions. Thanks! Also thanks to Danny Nicholas for the initial push in the right direction. Regards, -- Raj > On Wed, Feb 15, 2012 at 6:32 PM, Raj Mathur (राज माथुर) > r...@linux-delhi.org> wrote: > > A client is looking for a way to have queue agents available over > > their mobile or land-line phones. In other words, some queue > > members would be local (over SIP channels) while others would only > > be reachable by dialling their (mobile) phones over the PSTN. Is > > there some easy way to accomplish this? -- Raj Mathur || r...@kandalaya.org || GPG: http://otheronepercent.blogspot.com || http://kandalaya.org || CC68 It is the mind that moves || http://schizoid.in || D17F -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users