On 06/05/2012 10:23 AM, Chet W. Stevens wrote: > During testing with the Digium phones I have run into a problem where I try to > make a change to the sip device name. I make the device name change in > sip.conf > then make the matching change to the lines in res_digium_phone.conf. I then do > 'sip reload' and 'module reload res_digium_phone.so'. I then end up with > phones > that I cannot bring into service no matter what I have tried. They act > normally > as far as seeing the configuration server, allowing me to enter the key, > select > the user, and then I receive the "Error fetching config from proxy." message. > > I occasionally receive the following error in the CLI: > > NOTICE[5941]: phone_users.c:1626 token_set_last_info: Phone at '' > reconfigureed. > Another phone located at 'sip:10.72.65.114:5060' took over the config. > > I have tried Reset to Factory Defaults on the phones, I have tried clearing > the > keys from the Asterisk database, I have tried 'sip unregister', I have tried > restarting Asterisk and rebooting. I cannot seem to get these test phones back > into service. I am only in testing now where the phones are literally at arms > reach and I am really nervous what can happen when we go into production. I > really hope that I did something wrong in the process and that the phones are > not really this fragile. > > My test system is currently running these versions: > Asterisk 1.8.11-cert2 x86_32 > DPMA Module: 1.8.11_1.0.1-x86_32 > Digium Phone Firmware: 1_0_5_46476 > > Your help on this is really appreciated. Thank you. >
The first step would be to contact Digium technical support. They would be happy to assist you with any issues you're having. -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
