On Tue, Jun 12, 2012 at 4:15 PM, Jon Caum <jon.c...@xpedeus.com> wrote:
> Hello, > > I have an issue I remember seeing a while ago and forgot to investigate > further. Now it is turning into an issue and will need to be resolved. A > customer has Polycom 335 phones (and a couple Soundstation 6000s), and when > an extension is calling out, the screen on the 335 shows the company's > internal CID number instead of the person they are dialing. This also > applies to receiving calls - the internal CID is displayed as opposed to > who was calling. > > I remember seeing something about connectedline issues with Polycom > phones, but I can't find the bug I had seen 6 months ago. Does anybody know > about this issue and what can be done to resolve? > > > Thanks! > How is your username defined in the sip.conf entry? I had this issue once before when I used "fromuser=" instead of "defaultuser=" for each phone. Almost the exact same issue you're reporting... -- Thanks, --Warren Selby, dCAP http://www.SelbyTech.com <http://www.selbytech.com>
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