Is this happening for all callers, or just iPhone callers? --Don
-----Original Message----- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Vik Killa Sent: Wednesday, October 10, 2012 11:29 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] DTMF digits are coming through twice I'm not sure I follow, the packet capture on the asterisk server shows double digits being entered. Does that mean it's the source? On Wed, Oct 10, 2012 at 11:55 AM, SamyGo <govoi...@gmail.com> wrote: > Hi, > > Not exactly a solution, but I'm sure you must've taken pcap traces of > a few such sample calls. See in their RTPs that you are receiving > repeatedly same RTPs which will tell you that any DTMF packet is > coming in twice by the source or not ! > just one such simple pcap will help you identify at whose end the > issue lies. If the source is your vendor sending you RTPs twice for > DTMFs then send them the capture and ask them to fix it however they can. > > BR, > Sammy > > On Wed, Oct 10, 2012 at 8:44 PM, Vik Killa <vipki...@gmail.com> wrote: >> >> I've been running an Asterisk server (1.6.2.17.2) for over a year >> without any major issues. All of a sudden people are unable to login >> to their voicemail because Asterisk is seeing DTMF twice for each >> digit the caller pushes. We've noticed the problem only consistently >> happens to callers from specific locations. All the locations having >> the issue use te same ITSP and internet provider. The ITSP swears >> it's not them because they tested outside their phone system, >> straight from a d-mark. We've tinkered and played with all options in >> Asterisk related to DTMF with no success. Aside from upgrading >> Asterisk, I'm at a loss as to how to fix this. This system has worked >> for over a year without this issue and all of a sudden it appears. My >> thought is that it's the internet provider (Earthlink) but they say >> it can not possibly be them. Here is my DTMF settings in sip.conf: >> dtmfmode=rfc2833 >> relaxdtmf=yes >> >> Any input appreciated! Thanks. >> >> -- >> _____________________________________________________________________ >> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- >> New to Asterisk? Join us for a live introductory webinar every Thurs: >> http://www.asterisk.org/hello >> >> asterisk-users mailing list >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-users > > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users