On Thu, 2012-12-20 at 09:23 +0000, Ishfaq Malik wrote: > On Wed, 2012-12-19 at 11:16 -0600, Richard Mudgett wrote: > > > On Fri, 2012-12-14 at 15:16 +0000, Ishfaq Malik wrote: > > > > Hi > > > > > > > > Can someone else please check the following: > > > > We have installed asterisk 1.8.18.0 onto our development and test > > > > servers. They were previously on 1.8.7.0 > > > > > > > > When an inbound call executes a queue, I can see in the logs that > > > > the > > > > hold music is supposed to start playing but there is no sound. If > > > > the > > > > call is answered and the callee puts the caller on hold, I can see > > > > the > > > > same log message of hold music starting but this time the hold > > > > music can > > > > be heard. > > > > > > > > This is happening on both installations of 1.8.18.0. > > > > > > > > If other people are experiencing the same thing we can raise a bug > > > > on > > > > it. > > > > > > > > Log excerpts below with my comments after a # symbol > > > > > > > > -- Executing [s@ethn-xxxxxxxxxx-work:4] > > > > Queue("SIP/x.x.x.x-00000061", "test-ish,Tn,,,600") > > > > -- Started music on hold, class 'default', on > > > > SIP/x.x.x.x-00000061 #comment: no > > > > music heard > > > > == Using SIP RTP CoS mark 5 > > > > -- SIP/101-00000062 is ringing > > > > -- SIP/101-00000062 is ringing > > > > -- SIP/101-00000062 is ringing > > > > -- SIP/101-00000062 is ringing > > > > -- SIP/101-00000062 is ringing > > > > -- SIP/101-00000062 answered SIP/x.x.x.x-00000061 > > > > -- Stopped music on hold on SIP/x.x.x.x-00000061 > > > > [2012-12-14 14:44:04] ERROR[26568]: chan_sip.c:29941 setup_srtp: No > > > > SRTP module loaded, can't setup SRTP session. > > > > -- Started music on hold, class 'default', on > > > > SIP/x.x.x.x-00000061 > > > > #comment: music > > > > can be heard > > > > [2012-12-14 14:44:12] ERROR[26568]: chan_sip.c:29941 setup_srtp: No > > > > SRTP module loaded, can't setup SRTP session. > > > > -- Stopped music on hold on SIP/x.x.x.x-00000061 > > > > == Spawn extension (ethn-xxxxxxxxxx-work, s, 4) exited non-zero > > > > on 'SIP/x.x.x.x-00000061' > > > > > > > > > > Really could do with a second opinion on this issue as it would quite > > > a > > > serious bug if it is one... > > > > The incoming call leg does not appear to be answered yet so I would not > > expect the caller to be able to hear MOH. > > > > Richard > > > The queue command in the dialplan does not have the r option, therefore > it should play the moh as specified in the queue's specific config > rather than a ringing tone. This has been the behaviour in previous 1.8 > and in 1.4. > > Also, why does the log indicate moh starting? >
My apologies, you are correct. Every other time I've used MoH in a queue it has been afetr a Playback or Background, both of which answer the channel... -- Ishfaq Malik <i...@pack-net.co.uk> Department: VOIP Support Company: Packnet Limited t: +44 (0)845 004 4994 f: +44 (0)161 660 9825 e: i...@pack-net.co.uk w: http://www.pack-net.co.uk Registered Address: PACKNET LIMITED, 2A ENTERPRISE HOUSE, LLOYD STREET NORTH, MANCHESTER SCIENCE PARK, MANCHESTER, M156SE COMPANY REG NO. 04920552 -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users