On Wed, 2013-01-16 at 08:06 -0600, Matthew Jordan wrote: > On 01/16/2013 05:31 AM, Ishfaq Malik wrote: > > On Thu, 2012-01-12 at 11:51 +0000, Ishfaq Malik wrote: > > > > Hi Everyone > > > > This issue has reared it's ugly head again for us. If a call comes into > > a queue and the caller abandons the call, the call does not show in the > > CDR. > > > > This is also the case for asterisk version 1.8.18 > > > > Does anyone have any ideas, or try to replicate it? > > > > Thanks in advance > > > > Ish > > > > Do you have unanswered=yes set in cdr.conf? > > CDRs in Queues can depend heavily on your dialplan, whether or not the > call is Answered prior to it going into the Queue, etc. What is the > state of the inbound channel when it goes into the Queue? >
unanswered=yes in the cdr.conf would have too many side effects for us (i.e. a single cdr entry for each channel rung). To me this behaviour seems inconsistent with that of Dial. If I use dial to call 3 peers and the caller abandons the call I will get a single CDR entry with disposition NO ANSWER. Now if I use Queue to call the same 3 peers that are members of that queue and abandon the call, I get no cdr entry at all. This to me seems wrong. Regards Ish -- Ishfaq Malik <i...@pack-net.co.uk> Department: VOIP Support Company: Packnet Limited t: +44 (0)845 004 4994 f: +44 (0)161 660 9825 e: i...@pack-net.co.uk w: http://www.pack-net.co.uk Registered Address: PACKNET LIMITED, 2A ENTERPRISE HOUSE, LLOYD STREET NORTH, MANCHESTER SCIENCE PARK, MANCHESTER, M156SE COMPANY REG NO. 04920552 -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users