Hello,
thanks you for your answer.
The IP-phones in this case are Yealink T32G.
What setting is needed in this IP-phone ?
Jonas.
On 02/04/2013 02:29 PM, Steven Howes wrote:
On 4 Feb 2013, at 12:53, Jonas Kellens wrote:
I call with my cellphone to our public telephone number
Our receptionist answers the incoming call and does an attended
transfer to my colleague ( A )
Colleague answers and the receptionist tells him that I am on the
other side.
Receptionist transfers the call and I am connected to my colleague ( B )
My question is about the CallerID that the "colleague" sees on his
IP-phone.
In step A the colleague sees the CallerID of the receptionist, which
I normal.
In step B, after I am connected to my colleague, the colleague still
sees the CallerID of the receptionist (and not my cellphone number).
How come my colleague does not see my cellphone number ? What is the
correct setting ( IP-phone ? Asterisk ? ) to obtain this functionality.
It's called connected line ID (it sends clid updates when things
change). Asterisk supports it in recent versions (i believe 1.8 is
sufficient) - your handsets may or may not (their method of transfer,
and their ability to process the updates can affect it's workability).
Given you've not mentioned your handsets, we cant make that judgement
for you.
Steve
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