Hello,
My health care organization is looking for a way to do appointment
reminders. We currently have staff members who spend part of each day
manually calling patients to remind them of their upcoming appointments,
and we would like to automate this process.
Our electronic health record software would provide such information as
the patient's name, phone number, and day and time of the appointment,
and Asterisk could take this information and place an automated call to
the patient. We would like the reminder call to use text-to-speech to
personalize the call, such as "We have an appointment reminder for
[first name]. The appointment is on [date] at [time].
I am wondering if anyone has experience with using Asterisk for this
type of application, and would be willing to share any details of how
you implemented it? I am interested in any ideas, from very simple to
feature-rich. We would be doing a new installation of Asterisk for this
purpose, so we could use any version of Asterisk you would recommend.
Thank you!
Brandon
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