Well, good job. I just implemented it and it works. So I'm happy. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Greg Boehnlein Sent: Sunday, February 22, 2004 8:43 PM To: [EMAIL PROTECTED] Subject: RE: [Asterisk-Users] Agents / ackcall
On Sun, 22 Feb 2004, Matthew B Marlowe wrote: > You should make the preackannounce option in the queue.conf file so > you can set a different sound for each queue. > > "call from tech support, press # to accept" > > "call from sales, press # to accept" > > (although this works great for me) I thought about that, and to be sure, this patch is a hack. There are several things that could be improved: 1. It could be integrated with the queue system to allow for per-queue announcements, but this is more than just a trivial patch. 2. Right now, the agent is forced to listen to the entire .gsm file before hitting "#" as this patch has no interrupt features. #1 is hard because the app_queue code is an Application, while chan_agent is actually a channel. The code that actually handles the streaming of the file is in the channel code. I don't know enough about Asterisk Architecture or design philosphy to know wether what I'm doing is breaking protocol, but since it is open source, people are free to comment and expand on it, or write something better. -- Vice President of N2Net, a New Age Consulting Service, Inc. Company http://www.n2net.net Where everything clicks into place! KP-216-121-ST _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users