To be sure you could setup a soft phone and see if the caller ID name comes in
correctly.
> On Mar 10, 2015, at 8:41 AM, Jordan Cook - Gyron Networks
> <jordan.c...@gyron.net> wrote:
>
> Hi,
>
> In my dialplan I have the following line.
>
> same => n,Set(CALLERID(name)=Support)
>
> I am expecting this to always set the caller id name to ‘Support’ - however,
> we are getting calls come in as “Anonymous” with the number as something like
> “unknown@unknown”
>
> We’re using Cisco 7945 phones – I possibly wonder if they are displaying this
> rather than asterisk not changing it?
>
> Anyone had similar experiences before?
>
>
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